HIGOLE Windows Drivers & Downloads

Access the latest Windows drivers, firmware, and software for all HIGOLE MiniPCs, PC Sticks, Rugged Tablets, and POS Terminals. Ensure your devices are running smoothly and compatible with Windows operating systems.

📅 Last Updated: January 2025

All Drivers Summary

1. MiniPC & PC Stick

• PC Stick – Download Drivers↙

• GOLE1 Pro MiniPC – Download Drivers↙

• GOLE2 Pro MiniPC – Download Drivers↙

• F9B MiniPC – Download Drivers↙

• F9B Screenless MiniPC – Download Drivers↙

2. Rugged Tablets

• F7G Rugged Tablet – Download Drivers↙

• F7N Rugged Tablet – Download Drivers↙

• F9A Rugged Tablet – Download Drivers↙

3. POS Terminals (All-in-One PCs)

• F3APL POS Terminal – Download Drivers↙

• F6APL POS Terminal – Download Drivers↙

• F10 POS Terminal / All-in-One PC – Download Drivers↙

• F15 POS Terminal / All-in-One PC – Download Drivers↙

4.Extended screen driver

• D215 7"/10.1" PC extended screen – Download Drivers↙

💡 Notes:

• Compatible with Windows 10 / Windows 11

• Drivers include chipset, graphics, network, audio, and peripheral drivers

• Always download the latest version for optimal performance

• Use official HIGOLE drivers to ensure device stability

How to Identify and Fix Device Issues in Windows Device Manager | HIGOLE Support

Windows Device Manager provides valuable information about the status of your hardware devices. Understanding the symbols and error messages can help you quickly identify and resolve driver or hardware issues on HIGOLE MiniPCs, Rugged Tablets, and POS Terminals.

📌 Common Device Manager Symbols

• Blue "i" on white field – Indicates that Use Automatic Settings is not selected, and resources were manually configured. This does not mean the device is disabled or faulty.

• Black down-arrow – The device has been disabled. Right-click and select Enable to restore functionality.

• Yellow exclamation mark (!) on yellow field – The device is in a problem state, but may still function. A driver or resource conflict is likely.

• Red "X" – The device is disabled or missing a valid driver. It may be present but not loaded in protected mode.

• Yellow “?” with exclamation point under “Other devices” – Indicates an Unknown Device, meaning the driver is missing or not installed.

🔄 What If a Device Stops Working After an Update?

Occasionally, after a Windows update, a device on your HIGOLE MiniPC, Rugged Tablet, or POS Terminal may stop functioning properly due to driver conflicts.

Solution:

• Use the Roll Back Driver option in Device Manager to revert to the previous driver version.

• If rollback fails, reinstall the correct driver from the HIGOLE Drivers & Downloads page.

❓ What If Windows Device Manager Shows "Unknown Device"?

An “Unknown Device” typically means Windows cannot find the correct driver.

✅ Fix Methods:

1. Windows Update – Run Windows Update on your HIGOLE device to auto-detect and install missing drivers.

2. HIGOLE Drivers & Downloads – Visit the official HIGOLE Windows Drivers & Downloads↙ to download the correct driver for your device model.

3. Device Manufacturer’s Website – If the unknown device is a third-party accessory, install drivers from the accessory manufacturer.

⚠️ What If a Device Has a Yellow Exclamation Mark?

A yellow exclamation mark indicates Windows has detected a problem.

Steps to Fix:

1. Press Windows + R, type devmgmt.msc, and hit Enter.

2. Right-click the problematic device → Uninstall.

3. Check Delete the driver software for this device (if available).

4. Restart your HIGOLE PC.

5. Windows will attempt to reinstall the driver automatically.

6. If unresolved, download the correct driver from HIGOLE Drivers & Downloads.

❌ What If a Device Has a Red X?

A red X usually means the device is disabled or Windows cannot load the driver.

Steps to Fix:

1. Open Device Manager (devmgmt.msc).

2. Right-click the device → Properties.

3. Under Device Usage, select Use this device (enabled).

4. If still failing, uninstall the driver and restart.

5. Download and install the latest driver from HIGOLE Drivers & Downloads.

🚫 Error: "This computer does not meet the minimum requirements for installing the software"

This occurs when installing Intel graphics or chipset drivers.

Possible Causes:

• Incorrect video driver version

• Mismatch between OS version and driver (e.g., 64-bit driver on 32-bit Windows)

🚫 Error: "This installation package is not supported by this processor type"

This message appears when attempting to install the wrong Intel driver package on a HIGOLE device.

Possible Causes:

• Wrong driver version

• 32-bit vs 64-bit OS mismatch

• Windows build number does not match driver requirements

Solution:

1. Restart your HIGOLE PC.

2. Download the correct driver from the official HIGOLE Drivers & Downloads page.

3. Run Windows Update to ensure compatibility.

✅ Final Notes

• Always use official HIGOLE drivers for best performance and stability.

• HIGOLE provides downloads for all models: MiniPCs, Rugged Tablets, POS Terminals, and PC Sticks.

• For the latest drivers, visit: HIGOLE Windows Drivers & Downloads↙