HIGOLEPC GOLE M1 Pro Mini PC Intel Alder Lake-N95 Desktop PC (up to 3.4GHz)

Product Specifications 

Features：5.5 Inch Mini PC With Battery

Dimensions：142 × 91 × 19mm

Weight：200g

Resolution：1280 x 720 Pixels

Touch Module：G+G 5 Multi-Touch

Battery：2500mAh

Operating System：Pre-installed Windows 11 Pro

System Hardware Configuration

CPU Type：Intel Celeron J4125

CPU Speed：2.0GHz ~ 2.70GHz

Memory Storage：8GB LPDDR4 , 256GB eMMC

GPU Type：Intel HD600 Graphics

Wireless Connectivity：Wi-Fi 6.0 Bluetooth 5.2

Rich Interface I/O

I/O Ports：USB3.0 × 4
Type-C 3.1 × 1

Ethernet Port  × 1

Power × 1

Gigabit Ethernet Por × 1
HDMI2.0 × 2 Support 4K Display
SD/TF Card Solt 256GB × 1
3.5mm headphone (Output only) × 1

CANCELLATIONS

Orders are processed immediately. Please verify that your cart, shipping address, and other order details are correct before checking out.

We cannot guarantee orders can be changed or cancelled if they have already been processed.

If necessary to change your order, email us at higoleofficial@goleminipc.com as soon as possible. Orders are often processed within one business day of receipt. Make sure you have your order number ready.

7-Day Return and Exchange policy

If you are not satisfied with your purchase on Higole, you can request a return or exchange by contacting our customer service within 7 days of the delivery date.We require you to use the original packaging, and the product must be in perfect condition. In case of special circumstances, please contact our customer service for assistance.

Note: If a return is not due to quality issues, Higole will charge a 5% fee (service and handling fees).

1. For returns due to personal reasons, the customer is responsible for covering the shipping costs.”

2. In the event of a computer malfunction, if the order was placed within 7 days, the merchant will cover the shipping fees. Beyond 7 days, the buyer will be responsible for the shipping costs.

3.After you receive order within 7 days. If there is a problem with product quality due to non-human factors, we provide a 1-year warranty.

Return Process

1-Please contact our customer service for the return address.
(we expects packages to be returned in as original condition as possible.)

2-After you return the item, please provide the tracking number to our customer service to process the return or exchange. No return or exchange processing fees.

3-We usually process your return package within 3 to 5 business days after it arrives.

Special Notes:

Higole typically resends the item to the buyer via standard shipping (with a tracking number).
If you want another faster shipping method, please contact our customer service to provide you with a better solution.

One-Year Warranty

Higole offers one-year warranty period that starts from the day you received the product.

REFUNDS

If you are approved for a refund, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within 2-5 business days.

Not Covered Under Refund:

1) Products that have been misplaced or stolen

2) Products that have passed their warranty period

3) Products that with no quality problems (30 days after purchase)

4) Products received for free

5) Products repaired by third parties

6) Products damaged by improper operation (including, but not limited to, drops, extreme temperatures, water, and improper usage)

7) Computers used for over six months are not eligible for returns or refunds. Replacement is only available for computers of the same model.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, please contact your credit card company or bank, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at higoleofficial@goleminipc.com.

Shipping Area

Our products can be shipped to hundreds of countries around the world. We have a local warehouse in the United States. We also offers international shipping.

What are your shipping rates?

Orders of $1-199: $19,99

Orders $199 and above: FREE

For wholesale shipping rates, please contact support@higolepcstore.com.

Shipping is calculated on the discounted cart total at checkout. If you are using a discount code, your order including the discount must total $199 to get free shipping.

How long will it take to ship my order?

We generally process and pack orders in 2-3 business days.

Orders would take about 5 to 9 business days to ship from our USA warehouse to your place (in the USA). Shipping to other countries would take about 9 to 18 business days. Packages can be delivered as fast as 3 days.

Can I ship one order to multiple addresses?

No, we can only send an order to one address. If you need to have items delivered to multiple addresses, they will need to be placed in separate orders.

What shipping carrier do you use?

Orders will ship via DHL or USPS.

My order arrived but I received the wrong product or something was damaged. What should I do?

Please reach out to us at shigoleofficial@goleminipc.com with your order number and shipping issue. Please include a photo if possible. We will work to resolve the issue as soon as possible.