Payment Methods

HIGOLE accepts the following payment methods:

• PayPal – accepts all major debit and credit cards (Visa, MasterCard, American Express, Discover).
  Note: prepaid cards are not accepted.

• Credit/Debit Card – via PayPal or directly on our checkout page.

• Direct Bank Transfer – for customers who prefer bank payments.

If you encounter any issues with your payment, please contact our customer support at support@higolepcstore.com.

How to Pay via Direct Bank Transfer

1. Select Direct Bank Transfer at checkout to complete your order.

2. Use your Order ID (found in your confirmation email) as the payment reference when making the transfer.

3. Notify us of your payment and provide your billing information.

4. Once we confirm the payment, your order will be processed and shipped.

Payment Issues & FAQs

Q1: My payment was declined. What should I do?

A1: If your payment is declined, you need to place the order again. To prevent this:

• Verify your order details (shipping address, phone number, email).

• Check your card information (expiry date, billing address).

• Contact your card issuer to ensure the transaction is authorized.

• Make sure your card has sufficient balance.

If the problem persists, try PayPal or another credit card.

Q2: Why did my credit card payment fail?

A2: Common reasons include:

• Online transactions are not enabled on your card

• Transaction declined by your card issuer

• Incorrect card details entered

• Insufficient funds

• Multiple failed attempts

Tip: Try again with the same card or choose a different payment method.

Need Further Help?

If your payment issue is still unresolved, please contact us at support@higolepcstore.com.
We typically respond within 24 hours.